Items will be shipped within 2-5 business days of receiving an order. Every effort is made to ship as soon as possible.
Please note, most smaller items are shipped using standard regular mail with no tracking number, and will take 4-9 business days in Canada (and up to 2 weeks for International orders) to receive once shipped.
For larger items, or orders with a shipping cost over $12, express shipping with tracking number is included and will take 2-3 business days to receive once shipped.
To receive express shipping for smaller items, please add the "Xpress Shipping" product to your cart. Applies to Canadian orders only.
All products are refundable up to 1 week after order has arrived. Sender is responsible for shipping costs. Thank you.
Return Policy for Holiday Gifts
Gift items purchased on or after November 20, 2018 can be exchanged by January 4th, 2019. To exchange a gift item please email firstname.lastname@example.org. Sender will be responsible for shipping costs.